The recent tide of changes have not presented a simple environment to operate within; so, maintaining the accommodation block schedule is certainly a feat to remember.
Well done and a big thanks to yourself and the team and we look forward to the next milestone of the Wi-Fi project.
Mining Customer - - Site Supervisor
This note is just to say how VERY impressed I am with your bundled internet and telephony service.
I suffered a (rare) Internet outage today – not solvable at this end – which meant a call to your Service Desk. There I had the great pleasure of talking to your team. WOW. They not only cleared the fault but did so in the most charming and totally professional way. You know how far my experience of customer service and business professionalism extends – and how critical I can be when something isn’t handled properly! On this occasion, though, I cannot fault your team’s behaviour or performance in ANY WAY. Their skills on every level were quite outstanding.
I express my thanks for providing the ethos and environment that allows your people to grow and expand.
Aged Care Resident - “Very Impressed!”
R-Group rocks!
This new service is the key to us being able to support other business groups in direct requirements which in turn supports hundreds of people affected by Corona Virus.
You won’t know it directly but this will make a difference to hundreds of Australians who have just returned home from overseas.
And you did it in one day – thank you all – absolutely outstanding.
WA Local Government - - IT Manager