R-Group International

Lifestyle & Aged Care ICT and Entertainment Solutions

Ensuring that your residents are always informed, entertained and connected with their loved ones.

“Always helpful. Always friendly. Old fashioned great service. Highly recommended”

Aged Care Entertainment Solution

Our future-proof In-room Entertainment Solution Platform allows aged care residents to access a wide range of movies and entertainment content along with access to site information, upcoming events, the latest news, and community-curated content on our fully customisable platform.

The system caters to the Residential Aged Care sector by ensuring simplicity, large font options, easy to manage & control systems, and ease of function whilst providing a large depth of content.

Platform Features: 

Entertainment: Providing care providers & aged care residents with the latest movies and blockbuster classics for their enjoyment.

Health & Wellbeing: Enabling aged care residents to access content from our health & Wellbeing partners & organizations including Relationships WA, R U OK? And Beyond Blue.

Site Information: Keep aged care residents, staff, and visitors informed with site information, resources, aged care services, and the latest news delivered directly to residents’ TV screens.

Dedicated Support: High-quality assistance tailored to the needs of your aged care facility and workforce through our Perth-based helpdesk team and onsite visits by technical specialists.

 

ICT Solutions for Aged Care Providers

Each deployment is tailored to incorporate your company branding and the specific services and functions crucial to older people & aged care providers. The technology services we deploy can also be modified to interface directly with some back-of-house/administrative systems.

Specialising in ICT systems for the aged care industry and aged care service providers, R-Group offers a complete deployment service including cabling, TV panel installation, telephony, internet connectivity, movies on demand, service interface and a comprehensive 24×7 local support service.

 

Internet & Telephony Communications Technology

As a leading provider of information and communications services to Aged Care providers in the Aged Care industry, R-Group’s approach is focused on delivering high quality, affordable and reliable voice and entertainment solutions that improve the quality of life for aged care recipients.

We provide bespoke and competitively priced Internet and Telephony bundles to Aged Care residents to keep them constantly connected with their loved ones, improving their quality of life and mental health.

Our future proof service includes:

  • Flexible home phone, data, and internet plans
  • Easy to talk to 24/7 local Helpdesk
  • International Call Inclusions
  • Quick and Easy service setup
  • Customer Portal with tools for service changes, data usage, and updates

 

 

Our Feature Projects

Hear what our customers are saying about our service

Just wanted to say another THANK YOU to your amazing team. I spoke with one of your service desk technicians today and his patience and knowledge was totally outstanding. If the rest of the world behaved like your company the world would be a far better place. You have built a tremendous company and I’m so lucky to have been a small part of your journey.

Tully Real Estate Director - Thankyou to your amazing team!

Internet enquiries. Phone enquiries. Let the suffering begin!!

No. No. Not with R-Group. You will actually talk with a real person straight off! And that real person will solve your problem there and then. Really! Yes really! Always helpful. Always friendly. I highly recommend them. Old fashioned great service.

Highly recommended.

Peter Lawrence Hillview Lifestyle Village -

I’m really impressed with the quality of service that R-Group has been providing us, particularly in the area of keeping me updated with key information. A special thanks to the support team who took my call at 4 am in order to put an emergency weather announcement through the TV entertainment system. This update was critical for us in getting the right information out to residents when severe weather hit the village recently.

Mining Camp Manager “Impressive Quality of Service”

Microsoft Teams works perfectly for us – thank you!

With offices in different countries, Microsoft Teams has been instrumental in allowing us to communicate and collaborate with each other quickly and efficiently!

Oil and Gas Microsoft Teams

Lin and his team were amazing to deal with.  At times they faced very difficult circumstances but they always acted with impeccable professionalism and patience. I look forward to continuing working with the R-Group team as they continue to manage this service across our 10 Villages.

Marketing Manager - Micky Walton

Critical Information Summary