Chris, Josh and all your team have been the backbone of our IT support and our hardware and systems  consultants for over 20 years.

When you operate a business of between 25 -30 staff in a remote location such as Broome you must have trust and total confidence in your IT support team.

R-Group never let us down and went the extra yard each and every time.

Real Estate - Company Director

R-Group International’s expertise helped us navigate the complexities of setting up, monitoring, and maintaining 24/7 a national corporate network for our growing business. Their attention to detail ensured a smooth and successful outcome.

Michael Zurzolo - CIO/National IT Manager - United Equipment

I just wanted to say a huge thank you to your deployment Technician, Jason. He got us there when it was looking pretty ordinary. A tiny bit of information from our Internet Provider that made no sense at the start was all he needed to troubleshoot a tangled environment.  Employee of the month and very patient.

Thank you all.  Really appreciate all your help!

Security - Director

To the  R Group Support team,

Thank you for your quick response to my service request. A great shout out to William on your service desk who helped to resolve the issue for me. The Skype is all good now.

Many thanks!

Aspermont - Key Account Director

I just wanted to highlight Chris, Jose, and Nick for their efforts with our ongoing major DOCSIS outage here at the Resort. I’m sure there’s more going on behind the scenes but I’ve been interfacing directly with them over the last few days.

They have been incredibly helpful, and responsive, and helped us manage the situation here well. What they have been able to help us achieve in quick turnarounds has been fantastic – from the physical logistics of getting the replacement gear onsite in less than 24 hours to the swift configuration changes to get things online.

I appreciate the efforts they’ve put in after hours last week and over the weekend to help us, even if it’s just offering updates sporadically on where we are at uptime-wise, it’s helped me communicate to our Executive Team.

Cable Beach Resort & Spa - DOCSIS Outage