CSO Group

Delivering a Cost-Effective Teams Meeting Room Solution to CSO Group

About CSO Group:

CSO Group is an Australian national company with offices and operations across Australia and New Zealand solving cybersecurity challenges, delivering end-to-end comprehensive security solutions for their clients. Their ethos revolves around a trust and commitment to quality, resolving business issues and assisting organisations in operating securely while effectively managing risks to achieve optimal performance.

Business Objectives:

  • Affordable yet effective Boardroom Meeting Room setup, compatible with Microsoft Teams at their new Perth office.
  • Simple administration and support for internal IT Team.
  • Enable seamless connectivity and collaboration between their Perth and East Coast offices.
  • Provide an intuitive solution for all staff to adopt easily and integrate with their existing Microsoft 365 solution.

The Challenges:

  • Deliver an innovative, meeting room solution within a specified budget and timeframe.
  • Multiple office locations limit the ability for colleagues to connect and collaborate with one another in one single environment.

The Solution:

  • Flexible Meeting Room System compatible with Microsoft Teams to allow for easy connectivity to staff over East.
  • Ability for the System to allow multiple conferencing platforms to interact with one another in a single virtual environment.
  • Yealink Medium Sized Android Meeting Room Setup, compatible with Microsoft Teams. This included a Meeting Bar system setup with cameras, microphones and speakers integrated into one device. This was coupled with a wireless share device to allow for easy wireless content sharing by meeting participants from their device.
  • Ongoing support engagement with R-Group’s Network and Voice Service Delivery Team.

The Results:

  • CSO Group is now leveraging the Meeting Room capabilities as an extension of their Microsoft Teams Application.
  • Personnel at the Perth office are able to communicate and collaborate more effectively using Microsoft Teams to Personnel based on the East Coast.
  • Reduction in time needed to set up and manage virtual meetings with multiple parties in remote locations by leveraging Microsoft Teams Room ‘One Touch Join’ capabilities.
  • Improved Virtual Meeting Experience through high-quality audio technologies and intelligent camera features built into the system.
  • Flexible platform compatible with other meeting platforms to allow for any user to join a meeting with ease.
  • 24/7 support by a dedicated team of Network and Voice Engineers at R-Group should any issues arise with the system