R-Group’s new Android-based Village Entertainment Solution for Mining.
About Fortescue:
Fortescue is a West Australian mining company established in 2003. As a business strongly aligned to its core values, globally Fortescue continues to empower communities and deliver positive social and economic benefits. This is done through not only employment but also through business development and training.
Executive Summary:
R-Group has deployed a number of remediation projects for Fortescue sites including Cloudbreak, Christmas Creek, Dally, Eliwana, and Japal. As a leading mining company at the forefront of sustainability, Fortescue recognised that the aging services at Rail Camp 145 didn’t align with the quality at other sites.
When the opportunity arose to upgrade the system, Fortescue reached out to R-Group as their trusted Managed Services Provider due to our industry experience and knowledge.
Business Objectives:
- Improve end-user/resident experience through the enablement of chromecasting.
- Ensuring all provided services align with Fortescue’s Standards.
- Peace of mind for ongoing network support
The Challenges:
Remediation works on-site revealed that the current Master Antenna Television (MATV) network was aging. Thus was providing a poor quality of services to residents well below Fortescue’s standard for camp entertainment. Because the system was delivered over coaxial cable, it offered little opportunity to enhance the quality of the existing system.
Fortescue also encountered the challenge of the camp lacking in-room WiFi, which meant residents had to rely on 3G/4G services for internet connectivity.
The Solution:
At the time, R-Group was providing communication and entertainment services to other Fortescue camps. This included television and Wi-Fi internet services to all accommodation blocks and common areas. Given this, Fortescue requested R-Group to extend the services to Rail Camp 145 in order to bring these services in line with Fortescue’s standards for communication and camp entertainment.
This included the deployment and installation of new cabling and the required infrastructure to deploy the solution.
As part of this service as a managed service customer, Fortescue receives a 24/7 day support SLA window for support on the system.
The Results:
- Increased reliability and performance for residents.
- Deployment of network monitoring to allow Fortescue to view the status of all equipment and services live.
- Android-based Entertainment system to enable a ‘home away from home’ experience for residents.
- High-quality voice calling.
- Scalability and flexibility to suit Fortescue’s future requirements.
