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Voice over Internet Protocol (VoIP)

Switch today to save tomorrow

With cutting-edge functionality, easy-to-use features and an enhanced customer support experience, our R-Com business-grade telephony solutions are tailored to meet the demands of any-size office, corporation and contact centre.
 
We host a VoIP core that utilises our partner carrier networks of AAPT and Vocus for national and international calls.
 

Unleash your business – access our services from anywhere, anytime! 

VoIP systems will bolster your business communications and productivity, and is integrated into systems that you and your employees are already using, like the web and mobile devices.
 
With traditional PSTN/ISDN services the ability to answer your customers’ calls was limited to the office (or additional diversion charges applied). With a VoIP service you can establish your business presence anywhere and never miss that important call. Give your employees the freedom to work from anywhere, but maintain that critical presence to your customers. 
 
We will take care of everything necessary to provide a business-grade VoIP solution to suit your business, including:
 
  • Handset and hardware sales, rental and asset management
  • PBX maintenance and support
  • Number porting - switch to R-Com without losing your current number
  • Extensive call reporting and logging 
  • Faxing - fax capability is typically not offered by other VoIP providers
  • Caller ID
  • Free calls within your company 
  • Competitive national, mobile and international call rates - let us package a deal for you
  • On-site installation
  • Remote technical support with a range of support options to suit your needs
  • Management portals that are customisable to your business provide a simplified interface to administer your communication needs.

 

What is VoIP?

VoIP is a wide-range of communication services transported via the digital Internet instead of the traditional analogue copper network. A VoIP phone system uses IP technology to handle your call control and manage your connections.  VoIP is run over a secure network, provides lower operational costs, and proves to be easier to implement and maintain than traditional systems.
 

Benefits and features

  • Improved business communication, collaboration and productivity
  • Immediate cost savings
  • Productivity gains
  • Scalable to fit your business needs
  • More user-friendly for employees
  • Employees can access their voicemail from email or have it sent to their mobile phones
  • Voicemail
  • Music on Hold
  • Call queuing / Ring Groups
  • Call Parking
  • Call Recording
  • IVR – Digital Receptionist
  • Plus many more

 

Improved functionality and flexibility

VoIP can offer your business a ‘unified communication’ service where your voice and data, phone calls, faxes, SMS,  email, web-conferencing and more can be run over a single network. 
 

What makes us unique?

Our business-grade VoIP system is supported by a dedicated and experienced support team with extensive VoIP telecommunications and telephony industry expertise.
 

For more information call (08) 6555 1111 or email sales@r-group.com.au